The client is our most important partner, so taking care of his satisfaction is our priority: from the first contact to after-sales support. Standards on the RES market are constantly rising and this applies not only to technology, but also to customer service. Our aim is to continuously improve the quality and verification of our work, which is why we launched the Columbus Care service in 2019.
If, after the installation and connection to the grid, our clients have any questions or concerns about its operation, they have Customer Care at their fingertips. Thanks to the Columbus Care platform they have access to a client panel where they can check the current status of their contract. The platform will soon be expanded with additional features, such as a referral programme.